Private Transfer

If you would like convincing, then please read some of our Tripadvisor reviews or Google reviews.

Ted started his own transfer business with the aim of offering a better service, after working for many years as a driver for a larger company.

Ted’s Transfers has now been rated on Tripadvisor as the number 1 taxi transfer service for the Innsbruck area for the last two years, winning their Travellers Choice awards for both 2023 and 2024.

Ted’s Transfers is a small, one man business based 45 km to the west of Innsbruck. Ted does the driving and manages the bookings himself. You have direct contact with Ted himself and your transfer will be reconfirmed shortly before you travel, for absolute peace of mind. For your return transfer you will be contacted via telephone/sms on the previous day to reconfirm, or to adjust pick up times due to weather/road conditions.

Your family´s safety during your transfer, is our number one priority. Your enjoyment, comfort and confidence of your transfer is our second. Making sure you get to your flight with ample check in time, or to your hotel without having to wait at the airport, goes without saying.

We don’t charge a deposit and offer you payment options on the day of cash or credit/debit card.

We also supply bottles of still water for each passenger free of charge.

If we are unavailable to offer you a transfer due to another booking, we will recommend you some other local taxi businesses that we work together with regularly. If they are also unavailable then we recommend seraching for taxi companies based in or near to your destination resort. They may be more expensive but will offer you a much more reliable transfer than the cheaper online transfer companies, offering Europe wide transfers.

Before you book with a cheaper transfer company we highly recommend that you look for their negative reviews on Tripadvisor and Google reviews. However you won’t find the negative (1-3 stars) on their own websites, only by looking on Tripadvisor or Google itself. If a company doesn’t offer a direct website link to Tripadvisor or Google reviews, but promotes five star reviews on their website, they are probably trying to hide their negative ones.

Many of these companies will charge you a deposit or full prepayment on a credit card when you book, and then cancel your transfer short notice leaving you not only stranded, but also having to claim back your payment through insurance.

There are more and more families and groups being left stranded at the airport or in resort, because their cheaper booked transfer hasn’t shown up, or canceled via text message at the last minute due to (what they claim to be) a closed road or mechanical problems. What this really means is that they are overbooked and can’t cope with any schedule changes due to traffic or a delayed flight. Being left stranded often means a very long wait for a new taxi, because most local taxi companies are fully booked out on change over days. Most of these unreliable companies have a flashy internet presence, offer the best prices and are the first to pop up after searching for a transfer company. They always promote nice new Mercedes vans and professional drivers, but unfortunately the reality is often far from their website promises. Messy vehicles smelling of cigarette smoke and inexperienced drivers from eastern Europe, talking on their mobile phones is more the norm.

Compare it to what you are paying for a two hour skiing lesson, your flight, or a night’s accommodation in your hotel, or even what you will be paying for a meal and a bottle of wine. Then the average 100 km/90 minute transfer will actually seem very reasonable.

The initial price of a private transfer may sound expensive for a taxi ride, but when you really consider all the parts involved for a taxi company, you will realise it’s probably the cheapest but most important part of your ski holiday. 

VAT,  Fuel costs, and driver wages make up the largest obvious costs for a taxi company, but there are many costs for a taxi company that aren’t initially obvious:

Waiting times and breaks for the driver at the airport or resort, before a transfer has to be calculated in to the price, and on most transfers the vehicle will return empty. It is rare that two transfers coincide with each other to allow a full vehicle for both legs of the journey. This usually means that the driver is working for approximately 4 hours for a normal 90 minute transfer. For a longer 3-4 hour transfer, then the driver is working a full 8 hour day.

Insurance: (high quality cars means higher comprehensive insurance costs, plus passenger liabilty insurance, and business insurance).

Fuel: As electric cars and minibuses aren’t yet feasible for longer distances and mountain driving in winter conditions, taxi transfer companies have high fuel costs. We also want to offer you a comfortable luxury vehicle, not a cheap vehicle with a tiny engine.

Airport parking is a constantly increasing cost. Even just for airport drop offs many airports are now charging fees. Zurich and Munich airports both charge high short term parking fees. For a simple 10-15 minute meet and greet, and loading of the minibus gives us an approximate cost of € 20-30.

Motorway toll fees and private road/tunnel tolls can influence the transfer price considerably.

Regular tyre replacement every year, both winter and summer tyres, vehicle purchase/leasing, service and repairs, office work and office/business costs. All of these small costs have to be calculated in to the transfer price.

Airport transfers can either be paid in cash directly to the driver at the end of the journey, or we accept all major debit and credit cards. Alternatively by bank transfer up to 3 working days before the journey. Unlike most online transfer companies, we don’t charge a deposit or pre-payment.

Please feel free to add a tip for the driver to show your appreciation for his service.

Yes. We have a mobile card payment device and can accept all major debit and credit cards, as long as there is no disturbance to mobile internet reception. In Tirol this is a legal requirement for all taxi’s registered in the region.

One large travel bag/suitcase and a smaller “carry on” piece of luggage is what we assume to be normal for all passengers.

For winter transfers we also assume that each passenger may have a pair of skis and boots or a snowboard bag.  These can all be easily accommodated in our large roof box and luggage space of our Audi A6 Allroad, or our large Mercedes Sprinter minibus.

If you have more luggage than normal, or oversize bags (especially extra large snowboard bags, with all of your gear stuffed in them), please let us know in advance. We would hate to not be able to fit something in, or force you to travel with luggage by your feet or on your knees.

For bikes we use an enclosed trailer fitted with “Thule Upride” bike racks, offering secure and stable and clean transport for all sorts/sizes of modern bikes, with no risk of damage. We know what your bike is worth and handle it appropriately.

Our vehicles are kept to very high operating and cleanliness standards. During the winter months it is the law to drive with winter tyres in Austria. We only use high quality and regularly replace our tyres to ensure the best grip in snowy conditions. During snow storms or to get to and from certain hotels in resorts we may use snow chains for added grip. This can lead to a few minutes delay in transfer time but is important for your safety.

Our main pickup airport is Innsbruck, but we also offer Munich airport transfers, Salzburg airport transfers, Zürich airport transfers, or Memmingen and Friedrichshafen.

We have a note of your flight number and will monitor the arrival of your plane. There are no extra fees for delayed flights. We appreciate a little help, so please feel free to send us a text message if you experience any inbound delays.

In the case of a normal delay of up to 3-4 hours we will be ready and waiting at the airport when you arrive. If you should experience an unusual longer delay, we may have to honour another booking, in which case we will try and arrange another reputable company to cover your transfer, if possible at short notice for a similar price. Alternatively you can relax and wait at the airport until we can get back to you, or take a taxi from the airport taxi rank if you really don’t want to wait. Of course we will keep in touch via telephone and help make this as easy as possible for you.

If your outbound flight is known to be delayed it may be possible for us to change your pick up time. Please contact us if you would like to rearrange the pick up time.

Please be punctual for your arranged pick up time, and assure that your hotel bill is paid and your luggage is ready to be loaded by the driver. Delays at your hotel can lead to stressing to get to the airport on time, which means a less comfortable journey for you and your driver.

If visibilty is bad at Innsbruck airport it is not uncommon for flights to be diverted to other airports. Please contact us immediately by telephone if you land at a different airport, and help us get an idea of when you will be arriving at Innsbruck. (This usually happens with a bus organized by your airline). We can track your flight online but not the buses used between airports from diverted flights.

It might be possible for us to collect you at the airport you have landed at after a short wait. This will help make your delayed journey more comfortable for you, than a long bus journey to Innsbruck airport and then another transfer your destination. Of course additional costs may apply due to longer distances.

Prevention
Our Mercedes Sprinter minibus has a larger interior space with larger windows resulting in passengers feeling less cramped and even able to move around if necessary.

Our use of child seats keeps children higher in the seat and more focused forwards helping to prevent motion sickness. We even find that watching movies on tablets can help to stop children looking out of the side windows, which can lead to motion sickness.

We will bring you to your destination swiftly, but we will not race you there as fast as possible. We want to offer you a comfortable ride without flinging you around the bus in the bends.

We will not be stressing to get you to your destination, so we can always stop for a short break, for a toilet stop or some refreshments.

We also provide bottles of still water for each passenger free of charge,

If the worst happens
Please advise the driver immediately. It is usually possible to pull over quickly and stop for fresh air. (However not immediately possible on the motorway). Our minibus is equipped with everything necessary should a passenger feel car sick. Waterproof bags, cleaning materials, and extra air fresheners. However in extreme cases an extra charge may be applied if excessive cleaning is necessary.